How to Buy on the Workshop's Website?
Buying any item from my workshop is quite simple. You just need to send me an email at jmhuilleannmaker@gmail.com,
tell me which items you want, and I will respond by confirming the availability of these items and the total cost (including
shipping). Once confirmed, you can pay via PayPal to my Paypal Reference (jmhuilleannmaker@gmail.com) .
I update the website daily, but there may be occasions when an item has been sold and its status has not been updated from
“Available” to “Sold” in a timely manner. The confirmation email will inform you of the item's availability or lack thereof.
Also, if you prefer, you can purchase the items by visiting my store on
ebay (and search jmhuilleann), where most of my
products will also be available.
For making Uilleann Pipes, I do not work on a made-to-order basis, only those that I finish will be available for sale, so
I do not have a waiting list. (This method of working is solely and exclusively due to health reasons and unfortunately, due
to my body's intolerance to stress, sorry.)
Why PayPal?
Because it is not only a globally widespread payment method but also a secure one. They keep all your information safe. For example, when you use PayPal to make a payment, the recipient does not receive sensitive financial information such as your credit card or bank account number. You don't have to worry when paying someone online. Additionally, when you pay with PayPal on any website, you are covered by PayPal's Buyer Protection.
They will help you get a full refund if an item does not arrive or if the seller does not describe the item accurately. They also offer security for sellers. When you use PayPal to receive payments, you are protected by PayPal's Seller Protection for eligible claims, chargebacks, or cancellations.
Paypal website: www.paypal.com .
Shipping:
Package Shipping: As a general rule, packages are shipped within 48 hours after payment is received, via Correos of Spain (spanish official postal service) with registered mail including tracking number and signature required before this option is requested. I will provide you with a link so you can track your order online. Shipping costs include handling and packaging as well as postage fees. Handling fees are fixed, while transport costs may vary according to the total weight of the package. I advise you to group all your items in one order. I cannot combine two different orders once shipping has occurred, and shipping costs will apply to each one individually.
IMPORTANT!!! I am not responsible for any damages that your package may suffer after shipping (except for items sent with insurance), but we do our best to protect all fragile items. The boxes and your items will be well protected. For the shipping of chanters and other parts, the most expensive parts of the pipes, will be sent insured. Therefore, the shipping costs will increase depending on the amount to be insured. These costs will be paid by the Customer.
Returns:
Returns are NOT accepted. The pipes and parts that leave my workshop are tested and proven. They tune perfectly with the humidity and temperature in my workshop. If you have doubts about how it sounds, please feel free to contact me at jmhuilleannmaker@gmail.com, and I will gladly send you videos and audios with more example sounds. Similarly, if you have doubts about its aesthetics and the website photos are not sufficient, please contact me, and I will happily send you more photos. Take your time to consider your purchase because once it's made, it cannot be returned.